Unlocking New Business Models with Vodafone’s Tech Leadership

What does it take to build a future where devices can transact with each other, where AI systems learn directly from the physical world, and where the idea of a metaverse becomes something practical rather than abstract?

In this episode of Business Technology Perspectives, we explore these questions with David Palmer, Chief Product Officer at PeerPoint by Vodafone. David recently authored The Business of Metaverse, a thought-provoking book that unpacks the convergence of Web3, IoT, and AI technologies. His insights come not only from deep research but also from his hands-on work developing what could become the world’s first Web3 IoT platform.

PeerPoint is positioning itself at the intersection of emerging technologies, giving digital identities to devices and enabling secure, autonomous interactions. From in-car payments to the orchestration of device-to-device data sharing, the platform opens doors for new forms of enterprise automation and business model innovation. These use cases may appear futuristic, but according to David, they are closer to mainstream adoption than many might think.

We also explore how the metaverse is unfolding in phases. Rather than a sudden leap into virtual reality, David outlines a step-by-step evolution beginning with embedded digital experiences and leading to full convergence. Along the way, AI agents and generative tools are expected to play a major role in enabling interoperability, creating marketplaces, and transforming the way businesses access training data.

Throughout the discussion, we examine how these technologies could remove traditional boundaries around time and place, unlocking new global opportunities. From education and real estate to finance and the creator economy, David shares how a connected world of intelligent devices may help spark innovation across sectors.

If you're interested in how next-generation infrastructure is forming the foundation for digital business, this episode offers grounded insights into what comes next.