2812: Getting Digital Adoption Right With Apty

[00:00:00] Have you ever wondered how technology can transform the daunting task of onboarding and integrating

[00:00:08] new hires and put it into a seamless and engaging experience?

[00:00:12] Well, on today's episode we're going to be diving deep into the world of digital adoption

[00:00:17] with a very special guest. He's the visionary founder and CEO of a company called APTI.

[00:00:24] And APTI in recent years as a Mojita's a game changer, in guiding enterprises through

[00:00:28] digital transformation. But ensuring that investments in things like web applications translate

[00:00:34] into real measurable value. And my guest today, Chris A, he's got such a rich background

[00:00:40] and apted innovative approach is something I want to learn more about, along with exploring

[00:00:45] how digital adoption platforms are actually revolutionising the way that businesses onboard

[00:00:51] new employees enhance productivity and ensure software value realisation.

[00:00:58] So today, we're going to tackle some of those pressing challenges faced by enterprises

[00:01:02] in technology integration and improving user experience. And we'll also shed light on

[00:01:08] aptest cloud-based software solution. Why that's not just about easing that onboarding process.

[00:01:14] But fundamentally, it's about transforming employee engagement and productivity.

[00:01:18] So you can expect insights into optimising tech investments ensuring business process compliance

[00:01:24] during digital transformations and also the evolution of digital adoption platforms.

[00:01:31] Moreover, Christian is going to highlight some key factors and surprises should consider

[00:01:36] when choosing the right solution for digital adoption needs.

[00:01:41] And we may have a few success stories to share along the way too.

[00:01:45] Now before I get today's guest on, quick shout out to the sponsors of TechTalks Daily because

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[00:02:42] But now let's get today's guest on. So buckle up and hold on tight as I beam your ears

[00:02:49] all the way in the US where today's guest is Wayne adjoiners.

[00:02:54] So a massive warm welcome to the show. Can you tell everyone listening a little about who

[00:02:59] you are and what you do? Sure, first of all thanks for having me, Neil. My name is Krishna

[00:03:05] Danturiyam, I'm a founder CEO of a digital adoption platform company called ACTE.

[00:03:12] We started about five years ago and primarily what we do is help enterprises and enterprise users

[00:03:20] to better use their data software. A platform is designed to help enterprises seamlessly

[00:03:29] do their technology into their daily operations, be it an operations manager, project manager

[00:03:36] or as an enterprise employee, they have to use multiple applications and we help basically stream

[00:03:45] land. I would be in fact with those startups. And I think it's absolutely crucial the work

[00:03:50] that you're doing here. If I look back to my own IT career, it was very often the business

[00:03:55] would have a need for something they put this new shiny technology in but they don't think about

[00:04:00] corporate culture. They don't think of how to get everybody involved in adopting this. So

[00:04:05] for people that are listening hearing about ACTE for the very first time, hearing about even the

[00:04:11] concept of a digital adoption platform, can you tell me how it uniquely addresses some of the

[00:04:15] challenges that enterprises face with technology integration and user experience because

[00:04:21] it is such a big topic in every organization around the world isn't it? Absolutely absolutely.

[00:04:27] And then maybe I'll start with my own experience which actually prompted me to take this journey.

[00:04:33] So, coming from the technology background, software development background, NOLLIN,

[00:04:41] I was pretty fortunate very early on. I'm having worked in Europe in the US.

[00:04:47] I was responsible for implementing or deploying this enterprise software for users.

[00:04:52] Very often, what is absolutely easy for us? I could just close my eyes and think about how I find

[00:05:01] my way in a complex software when we actually think it from an user's point of view.

[00:05:06] Even some of the basic things are pretty difficult because we take things for

[00:05:11] gradually as technology people but imagine a new and bright joining a large insurance company

[00:05:20] and they have to be trained on five different enterprise systems that they have to work with.

[00:05:26] Then hundreds of different, sometimes even thousands of different processes that they

[00:05:31] have to remember and follow and all that. And it's just not easy. And plus, to be honest,

[00:05:36] no enterprise software is Instagram. It's pretty boring too. So,

[00:05:40] attending those training sessions and trying to repile what you learn from training and all

[00:05:46] and try to remember exactly how to do what to do. And the cost of not doing things in

[00:05:53] the right way for an enterprise is actually humongous. One of our customers is a large procurement

[00:06:03] company. And they told us that even 5% increase in compliance when people are

[00:06:11] in putting the data results in about 80 to 100 million dollar savings per year, just a 5% improvement.

[00:06:19] So, when you put these things in perspective and the problem that we are solving is actually

[00:06:25] a much neater problem and a much bigger problem. And the way we solve and to answer your question

[00:06:31] is we basically hand hold the user in the system. And to the garlic subwriters, this is your first day

[00:06:39] or under the day or you know, 1000 to date doesn't matter. We hand hold the user like, this is how

[00:06:45] we do it. And on the way when you are actually interacting with your software like you know,

[00:06:49] take an example or a good or whatever. And if you're making mistake or if you're not following

[00:06:55] the process, we will guide you to make sure that you're following the process. We help you

[00:07:00] to make sure that you're inputting the right data and that it feels. So as an end user,

[00:07:05] then you don't have to be worried about getting clean all the time and remembering what to do all

[00:07:10] the time. We are your GPS while you are doing your job and we'll ensure that you're getting

[00:07:15] the right decision. And as some of us approaching 3000 interviews with startup founders and

[00:07:21] business leaders very often, the origin story behind these companies is they've encountered that

[00:07:26] problem first hand themselves. Is there an origin story of what inspired you to create

[00:07:31] Aptean? How was the platform evolved since, to me, those changing needs of businesses in terms

[00:07:38] of software adoption? Absolutely. I mean, this whole idea of starting a software company and

[00:07:46] basically having the solution, you know, definitely came from a lot of experience right? Because

[00:07:50] we were mid-private with starting Apte, I started on a company back in 2010. It's

[00:07:55] a putting services company where we were helping companies to implement enterprise software like,

[00:08:01] you know, project management software and HR software and stuff. What we found out was

[00:08:09] it doesn't really matter. It didn't really matter how sophisticated the software was and how well

[00:08:15] the deployment was done. In some cases, how well the training was done? It's only matter of time,

[00:08:21] you know, for some customers, it was six months for some customers. It was maybe a year

[00:08:25] where they started really thinking that, oh we are not really getting the value from this software

[00:08:29] investment. So we bought this huge, you know, software and rolled it out to all 10,000 users.

[00:08:37] But we're still getting the same amount of support tickets. We're still getting the same amount

[00:08:41] of training requests. People are still not completing tasks in the system that the

[00:08:46] way it should be. And I can't still rely on any of the reports that are coming from the system.

[00:08:51] Having to email or maybe, you know, those days like Skype them to find out what is happening

[00:08:57] in their side of the business. So then what's the point of having this software with supposed to

[00:09:02] make our life easier? But in reality it was not. And when we started digging into this,

[00:09:09] it was not the software problem. It was not let's say the business requirements problem or

[00:09:13] the process problem. The problem was the end user was not just adapting to this new technology.

[00:09:19] Right, for them it was overwhelming. But then, you know, no amount of training would help them,

[00:09:25] you know, 90 days from now in exactly remembering what they should do to create a new

[00:09:31] invoice for a new region. Right. So maybe they've been trained, maybe they've not been trained,

[00:09:37] but who's going to remember up 90 days? Right. And this was the problem. So this was,

[00:09:42] I am just giving one example, but the problem is compounded. You know, when you put 10,000

[00:09:48] users of a multi-dimensional company across multiple regions, multiple business units and stuff,

[00:09:54] you have a clear problem of your employees and users not adapting to the technology that you're

[00:10:01] throwing at them. And the sooner you identify the gap, the sooner you take action to close that gap,

[00:10:10] the better productivity you can expect. If not, then users are users, right? The

[00:10:15] end the training, you can push them. You can push them one slice, but after that they're going

[00:10:20] to start ignoring the trainings. They're going to start ignoring the PDFs that you have put them in

[00:10:25] the knowledge for a what really, really helps them is as a user, are they able to complete the task,

[00:10:34] you know, when they are in the system? And can we help them in completing the task seamlessly?

[00:10:40] And that's the gap that app dissolves for them. And then this is what we actually experienced with,

[00:10:45] you know, our own enterprise customers that they were lacking in, you know, by not having this.

[00:10:51] And when there was still relying on traditional training methods, classroom mis-training or

[00:10:58] computer-based training, computer-based trainings, we're no more of training Neil as you can imagine.

[00:11:03] You know, it's like the manual that's coming with your 75-inch TV. I bet you're not going to open

[00:11:09] the manual to understand all the settings. You just want to watch a quick video, or you just want

[00:11:14] to even get the instructions on the TV itself, you know, that can help you and how to use the TV.

[00:11:21] And that's exactly what app you're doing. And this was lacking. And that was, you know,

[00:11:26] pushing a lot of enterprise dollars into the train lack of product video knowledge. We're packing

[00:11:33] 100% right. And I've come in the last time I picked up an instruction manual for all those

[00:11:38] reasons you just made it. And just to further bring this to life to what business value

[00:11:43] this offers, what ROI on this tech project could deliver for business leaders listening. Let's

[00:11:49] look at a universal problem, the onboarding process. For somebody starting day one at the

[00:11:55] organisation, can you maybe share how apti enhances that onboarding process for new employees?

[00:12:02] And also maybe expand on the impact that it has on their productivity and engagement. And on all

[00:12:07] those things, it just allowed a new start to almost hit the ground running. Absolutely, absolutely.

[00:12:13] So first of all, what apti as a digital engagement platform, as I mentioned at the beginning,

[00:12:20] what we do is we completely transform an employee onboarding process. So, you know, let's assume

[00:12:26] let's first understand, you know, the typical process, the typical process would be a new employee

[00:12:31] comes, you know, once their HR formalities are done, then they are sent to the department training.

[00:12:36] Right, you know, these are all the things that you need to be trained on. You know, some,

[00:12:40] you know, you do it by yourself, some, you know, maybe your team does, your manager does

[00:12:43] on the A and D does, you know, or maybe in most of the cases what happens is these trainings are,

[00:12:49] you know, pre-builds pre-captured and, you know, you'll be given a certain amount of time

[00:12:55] go and do this training offline. Right? But reality is, you know, very rare, we see that people who

[00:13:03] go through this training, training, you know, come on and say, oh man, those trainings are super

[00:13:08] helpful. Now I know everything that I need to, you know, it's anything but, but, you know, when

[00:13:14] you put, you know, a solution like apti in the mix, what we do is we basically help, you know,

[00:13:21] the users learn in real time on day one, right? You know, let's say you're a new salesperson,

[00:13:27] you've been selected to, you know, work with the team, you know, do sales and you, you know,

[00:13:32] product or service wherever. Even if it's your day one, whatever the software that you need to work

[00:13:37] with, whatever the Seattle sales force are, kill our dynamics, whatever it may be, it may be

[00:13:42] after you will essentially teach you on the job in real time while you're in the system, right?

[00:13:48] So even if you have never seen the system before, you can just simply go and ask the question,

[00:13:53] how do I create a new opportunity or how do I enter a new lead or how do I update an account?

[00:13:59] You'll just walk you through while onboarding you, you're also completing your task and day one,

[00:14:04] right? So that's the real time interaction is a big unique difference.

[00:14:11] What this does is this approach that you says the learning curve, you know, enables the new

[00:14:16] hides to become proficient much faster. The ramp up time is completely like, you know, cut down

[00:14:22] two days, you know, because I remember working for some big manufacturing companies where they had

[00:14:29] their ramp up time as three months, meaning you're paying for someone or three months before they

[00:14:35] give you any ounce of productivity. And that's a huge huge huge investment by companies.

[00:14:42] And most of the ramp up is basically teaching them how to do their stuff in their systems that

[00:14:47] they're being deployed to. So we can completely cut that down days, right? You know, within a week,

[00:14:53] we can make the user productive because we are in the system, we're doing the task live,

[00:14:58] we're teaching every hand boarding, we're showing them how to do and we are also correcting if

[00:15:03] they do something wrong and we are also learning, you know, because no two individuals learn

[00:15:09] in the same way, right? You know, you may have a different style and a different style.

[00:15:14] So we learn that two and then we basically personalize the learning, you know, that suits the user.

[00:15:20] So a lot of these things come together to make sure that the ramp up time is come down

[00:15:25] and most importantly, when you give an impeccable streamlined experience of onboarding to the

[00:15:35] employee or the user, they'll remember it forever. Right? Most of the companies what they do is they

[00:15:40] add the best employee and so within the first three weeks, four weeks of their employment,

[00:15:45] they're already in hand. This is too overwhelming. It's too much. I don't get any help. I don't get

[00:15:50] any help. They're not really expecting somebody to pull their chair and come to their desk and

[00:15:58] hand hold them. That's not what they're expecting. What they're expecting is can I be onboarded

[00:16:04] in a very streamlined and simple way. So I know what I need to do, right? So the best way

[00:16:08] to after you can get ready to also happens. And of course we are living it through a period where

[00:16:16] of economic concern, and team many businesses forced to do more with less and every new tech project

[00:16:21] has to come under close scrutiny really for the ROI and business value that it will generate.

[00:16:27] So in terms of software efficiencies and value, how does that to contribute to optimizing existing

[00:16:34] technology investments within an organization? Because again, incredibly important right now.

[00:16:40] Absolutely. Absolutely. There's actually a study out there. I don't want to quote from you,

[00:16:49] but there was one of the things that sprups that published out there, anybody can just Google.

[00:16:55] So there's essentially 70% of the companies that are, let's deploying this enterprise software.

[00:17:06] And very little of that ever get views probably, right? So like you have this huge HR system

[00:17:14] that has every feature, every capability that you can think of and then you roll it out across

[00:17:21] your company thinking, once this HR system is out, I will not have a single problem with my HR

[00:17:28] management anymore. So that's the investment that's meaningful in the business side. But in

[00:17:34] reality, very little of that is ever used. Again, we do that all the time in our real life too.

[00:17:41] Sometimes you buy a gadget or a device and all, and that gadget or a device can do 15 different

[00:17:48] things when you probably will ever only use it for like two things. That's pretty much it,

[00:17:53] right? So about 80% of the capability that the device that the gadget has, you know, you don't

[00:17:58] ever use. And this happens a lot in technology, right? So companies buy way more software,

[00:18:07] way more technology than they ever need. And only about 10% or less than 10% of that is actually used.

[00:18:16] And the primary reason for this is lack of adoption, right? So what a digital adoption,

[00:18:24] you know, platform or a solution like it could do is it can maximize your technology usage,

[00:18:31] right? So, you know, very often you might have a software suite that is bought by your company

[00:18:40] and that software should might do 50 different things. So it could be the one that helps you in

[00:18:45] organizing your tasks. It could be the one that helps you in communicating with your team better.

[00:18:50] It could be the one that actually cannot date, you know, your data tasks and task management and all.

[00:18:56] But if you don't know that the software can do these things and can do efficiently,

[00:19:00] you're never going to use it. You're never going to explode that. You're never going to,

[00:19:04] you know, and then you think, you know, that all you need maybe three different other tools to

[00:19:10] actually make this functionality work. But in reality, your software might have this tool is already,

[00:19:16] right? So it could be just learning, it could be just, you know, a little bit of an open-minded tweak

[00:19:21] and understand. So but when you have a digital engagement, you know, software like ours in the mix,

[00:19:29] this is what we do. We not only help the users to use the core features, but we also help the

[00:19:35] users to use all the features, maximizing the usage of the software, maximizing the usage.

[00:19:41] Again, all this in the context of offering the real-time in the application, real-time,

[00:19:47] guidance, real-time, you know, and holding it all. So this leads to data integrity,

[00:19:53] streamlined process, reduction of support cost because most of the times, you know,

[00:19:59] most of L1, L2 are level one, level two, you know, per audience, Neil. The reason why you get a

[00:20:06] lot of these requests is people just don't know the technology that they've been asked to work with.

[00:20:13] What are all the things it can do? So you just assume that it doesn't do a lot of things and then

[00:20:18] you keep contacting support or training like, you know, I want to do this, how do I do this,

[00:20:22] I want to do this, how do I do this? I'm trying this, it's not working. And although all what support

[00:20:26] does is they also look into the help manuals and say, oh, when you do this, you do that. We can

[00:20:31] replace all of that, you know, with help of Association Agact. And I think with the arrival of

[00:20:39] artificial intelligence over the last 12 to 18 months, I think every business leader now accepts

[00:20:45] that things like a digital transformation, it is a journey, not a destination, it's certainly not

[00:20:51] a box-taking exercise, you've got to continuously evolve. And of course it's becoming an

[00:20:56] increasing objective for every business. So how does AppLeaf facilitate this transformation,

[00:21:01] particularly in terms of ensuring business process compliance because the gold posts seem

[00:21:07] to keep moving and you have to keep evolving, keep adapting, right? Absolutely, absolutely.

[00:21:12] And in fact, I mean, we have already seen some significant successes here, right? Do you know

[00:21:17] some significant wins? You know, for example, you know, Mattel is one of our customers,

[00:21:22] we're able to increase 90% of adoption in work there. Work there being this big HR software that

[00:21:30] they've been struggling to roll it out, right? They have rolled it out, but people just don't use

[00:21:36] it. And if they don't use it, what happens is your big self-reinvestment that has all these business

[00:21:41] processes and the compliance that you're expecting to have, people are just not going to do it.

[00:21:46] They're still sending you offline emails there. Let's say, you know, completing a new resource

[00:21:52] hire in emails and Slack channels, but you don't, but that's all of the compliance. You don't want

[00:21:57] them to do it, right? So you want them to openly be part of that in the system and follow the

[00:22:02] classes, right? And when you put a technology or software in the mix here and you train the users

[00:22:12] and sometimes, you know, you just expect them to use, you know, and follow the process. But the

[00:22:17] reality is it doesn't happen that way. It doesn't happen that easily, right? Because, you know,

[00:22:23] users are users. They have their own reasons why they would do certain things, why they don't want

[00:22:27] to do certain things and all. And sometimes again, you know, in the context of enterprise software,

[00:22:33] where we focused, the enterprise offers are just not user-friendly. They're not, right? You never

[00:22:39] have your art or a dynamic resource look kind of feel like Instagram. It's not going to happen.

[00:22:45] You can I just throw you away up and down, you know, to complete your updates. You know,

[00:22:53] so in that case, what happens is, you know, being compliant, see, bringing efficiencies,

[00:22:58] doing very very difficult. And that's why this company is getting into this vicious cycle of

[00:23:02] constantly investing in training, constantly investing in solution integrations, and constantly

[00:23:08] investing in support and stuff. And, you know, but with the advancement in technology as

[00:23:15] we're talking about, and we are also improving or incorporating the new gen M module in that,

[00:23:19] you can significantly reduce these efforts and help the end user to be much better compliant.

[00:23:26] Like, you know, for Mattel, we have increased the efficiency by about 90% in their work. And for

[00:23:33] Medicaid, you know, they cost with the company globally. We have significantly helped their,

[00:23:40] you know, when they're onboarding us, right? You know, which we change that compliance by about 30%,

[00:23:46] and there's another global back that uses AppD today, and we were able to bring 80% increase in data

[00:23:52] quality, 80% increase because now we can enforce these business compliance rules. Like, you cannot

[00:23:59] leave the screen if you don't correct these mistakes, right? So then we push the user to do the right

[00:24:05] thing. And imagine, you know, for a big bank that is always dealing with the challenges of

[00:24:14] employees entering the wrong data, right? That could lead to catastrophic, you know, maybe a big

[00:24:19] financial loss or whatever. But if you have rules and if you have processes and you have easy

[00:24:25] ways to enforce them in this case, you know, by means of AppD and all, you get significantly

[00:24:32] improved. And as someone who writes in the heart of this space, if we were to zoom out from

[00:24:37] our look at that broader landscape, how do you see digital adoption platforms evolving in the

[00:24:42] next few years? What role, of course, do you see AppD playing in this evolution too? I think,

[00:24:50] first of all, the digital adoption space, I think we're going to be an integral part of every

[00:24:57] business ecosystem. Right? So, you know, D45 years from now, I will be very surprised to

[00:25:02] base a CIO or a CTO out there who is not looking at incorporating a digital adoption solution

[00:25:10] as part of their oral ecosystem or our technology ecosystem. Right? So it's like, you buy the

[00:25:16] fists, you know, software out there, technology out there. But it's only as good as how people are

[00:25:23] not opting to it. And if you're not doing something to adapt to it, it's just going to collect the

[00:25:27] dust. Right? So, and more and more companies are getting smarter at this understanding that,

[00:25:33] you know, hey, it's not just buying the best technology, it's getting the best ROI on the

[00:25:38] technology. Right? And sometimes, you know, the technology itself will not be able to give the

[00:25:43] you need the right tools and services to extract that ROI. And that's what the start-up should

[00:25:49] platform does. And within this, I think the focus is going to be more on again, for an enterprise

[00:25:56] user, more personalized interactive support. And it did with Gen AI. So as an enterprise employee

[00:26:04] today, what happens is a typical enterprise employee, they have to switch between four different

[00:26:11] different systems and applications on a typical work day to get things done. And this is the

[00:26:17] reason why companies have huge investments in support and L&D and change management now,

[00:26:22] we can start easy. It's not easy for them to remember what to do and remember how to do it.

[00:26:30] And remember what they have to fill out, what they don't know. And plus adding to this

[00:26:38] you know, problem, most of these systems are not user-friendly. Right? You know, they're complex

[00:26:43] systems. You have to find you aware, you have to navigate your way, you know, to go to the right

[00:26:48] screen to get that information and stuff. So not only the digital platform platforms are going to

[00:26:54] be essential and also using this with the help of, you know, emerging technologies and new

[00:27:01] technologies like AI and completely bringing that seamless experience, you know, to the forefront.

[00:27:08] And we at ACTI are definitely the full-send of this. So even compared to our competitors,

[00:27:13] they're already bringing certain things, you know, ahead in the market, you know, where,

[00:27:18] you know, we are leveraging AI, we're leveraging machine learning, you know, that provides a more

[00:27:24] tailored experience that provides a much more streamlined experience all in the context of

[00:27:31] how do we ensure that we get more productivity out of your employees within the context of

[00:27:38] digital aviation? Right? So that's basically how, you know, I'll be reading it very soon.

[00:27:42] And for anybody listening anywhere in the world that has inspired by your story here and maybe

[00:27:48] their business is looking to implement a digital adoption platform in those very early stages,

[00:27:54] what key factors should they consider to ensure they choose the right solution for their needs?

[00:27:59] Because there are so many, it's a crowded market. A lot of different solutions out there. There's

[00:28:04] a lot of people may have misleading statements in there. What should they be looking to ensure that

[00:28:10] they avoid making any mistakes? Absolutely. I'm glad you asked because yes, you know, there's

[00:28:15] too much noise. And plus this is also, you know, a little bit of a multiple name for the

[00:28:20] category if you will, right? So, you know, not everybody really understands what it is. A lot of

[00:28:24] people think they're just training tools and stuff. And look, I mean, a lot of, you know, a lot of

[00:28:28] players out there that take advantage of that. Right? But again, from an enterprise, you know,

[00:28:34] adoption or enterprise software adoption point of view, when you're selecting a DAP, you want to

[00:28:40] make sure that you know, you consider, you know, at least appalling, right? So like, you know,

[00:28:44] the ease of integration, scalability and ability because you're not going to buy a digital adoption

[00:28:50] platform for one or two software. So you want, you want a solution that is safe and secure,

[00:28:56] you know, to start with but also can scale to your entire, you know, company landscape. You

[00:29:01] might have 25 different apps in five different countries and geographies and stuff. So you want

[00:29:08] to make sure that, you know, you go in and select a partner who can do this, right? And who also has

[00:29:15] the capabilities of contextual guidance and real-time guidance and, you know, where in, you know,

[00:29:21] data security, like, you know, not American data security and European data security.

[00:29:25] Personal, you know, data protection, all that. So security and compliance is huge.

[00:29:33] Scalability is huge. And you also want to make sure that, you know, this application,

[00:29:40] whatever you're choosing, it also excels in these areas where you can scale and you can provide

[00:29:47] that seamless experience for the end user when they switch from one enterprise app to other

[00:29:52] enterprise app. Right? There are very few tools that can do and, you know, we're probably

[00:29:57] one of them in the market today. But at the end of the day, you know, if you are compromising

[00:30:05] any or one of these then you're going to buy a tool that only, you know, is basically half-pectre

[00:30:12] solution. And you don't only sell us the problem, actually. And, and, you know, you want to make

[00:30:16] sure that you're getting a complaint solution and I'm just staying in my never-ending.

[00:30:21] Fantastic. So we started our podcast talking about your origin story. What inspired the creation

[00:30:28] of app team? As we come full circle now, I'm going to ask you what was the soundtrack to that

[00:30:34] origin story or just a song that means something to you that you'd recommend everyone listening

[00:30:39] and check out. And we'll add it to our Spotify playlist. But all I'm going to ask is what would you

[00:30:44] like to leave everyone listening with and why? I mean, I'm not sure how many of your listeners are

[00:30:49] Bollywood lovers but obviously having fun and raised in India. Of course, now we're living

[00:30:55] in the US, but, you know, I mean, a huge fan of music, you know, language doesn't matter but,

[00:31:02] you know, there's this music that I call A Adam and, you know, also an Astor, we're very famous

[00:31:09] any kid who was born in like, you know, late 80s and early 90s can relate to growing up with

[00:31:17] Eric Mons music. And one of the songs in a movie called LaGon, you know, the song is Barbar

[00:31:25] Ha. So it's basically there's a team that's going and by the way, this is this movie is a bar

[00:31:31] that the British call any time and all that. The team comes from a small religion preparing

[00:31:37] themselves to, you know, beat an English team in cricket. But this team has never played cricket

[00:31:44] in their life. They never even held a bat and held the ball. So while they were training

[00:31:51] and preparing themselves to take up this challenge, this song comes in the background. Very

[00:31:56] inspirational. The lyrics are amazing. The song, the music is amazing. Again, the movie name is

[00:32:03] LaGon when the song is Barbar. So, you know, I'm going to check it out. I would love it.

[00:32:08] Also, I'm going to be adding that straight to this Spotify playlist. I love that.

[00:32:13] And if there anybody listening just want in to find out more information about apti exploring

[00:32:19] some of the topics we discussed today in a little more detail, contacting you or your team.

[00:32:24] Where would you like to point everyone listening? Absolutely. So, you know, I mean, anyone can find

[00:32:29] us right on the net apti.io, apti.io. And there we are also very, very active on LinkedIn. You know,

[00:32:37] there's always new messages and events that we're posting about what we're doing and stuff.

[00:32:45] But definitely find us on the web on apti.io and just contact us or give us a holler

[00:32:51] and we'll be happy to end using any conversation that you are normal.

[00:32:55] Well, one of the big themes in this podcast is all about bringing people together through technology

[00:33:02] and solving real world problems. And I love how your digital adoption platform is solving that

[00:33:08] unique challenge that enterprises face when trying to orchestrate people, processes and indeed

[00:33:14] technology. And are you enabling employees to use their technology and force business process

[00:33:19] compliance and accelerate digital transformation? It is no mean feat. I know how complicated that

[00:33:25] is and you seem to have made it appear easy. I know there's a lot of work goes into that, but just

[00:33:31] thank you so much for not only shining a light on this but also showing the story behind it.

[00:33:36] Thanks for having me and thanks for the opportunity. Thank you, Neil.

[00:33:39] I think it's clear having spoken with Krishna there that the future of work is not just about

[00:33:44] adopting new technologies but it's also about how effectively we can integrate these tools into

[00:33:50] our daily operations. And Krishna's perspective on digital adoption and apti's rolling,

[00:33:55] facilitating smoother transitions for new hires and enhancing productivity I think is testament to

[00:34:01] the power of technology, solving real world business problems, not just using tech for tech sake.

[00:34:09] So as we look ahead the evolution of digital adoption platforms I think promises to

[00:34:14] further empower enterprises in their digital transformation journeys but what are your thoughts?

[00:34:20] Especially on the impact of digital adoption platforms like apti and the modern workplace

[00:34:25] and have you experienced the benefits of streamlined onboarding and software integration first-hand?

[00:34:32] Share your stories both good and bad. I'd love to hear both sides of this tale

[00:34:37] of what it should look like and some of the horror stories that you may have encountered.

[00:34:41] So please email me techblogri.outlook.com, twitter, link to your Instagram just at Neil C Hughes

[00:34:48] let me know your thoughts on this one and we'll continue that conversation about how technology

[00:34:54] is shaping the future of work. But tomorrow we've got another topic and another fantastic

[00:35:00] guess I'm not going to say anything about who it is, no spoilers but it's a cracker so

[00:35:05] just a big thank you for listening today and hopefully I will speak with you all again

[00:35:09] bright and early tomorrow morning.