3035: Overcoming AI Fatigue: WalkMe's Solution to Productivity Challenges

[00:00:04] [SPEAKER_01]: How can AI finally deliver on its promise to drive real productivity in business?

[00:00:11] [SPEAKER_01]: With so many AI tools emerging, I think many are left wondering, when these technologies

[00:00:16] [SPEAKER_01]: will truly make a difference in their daily work.

[00:00:19] [SPEAKER_01]: Well today I'm diving into this question with Leah Speagle.

[00:00:23] [SPEAKER_01]: She's the Senior Director of Product at WalkMe.

[00:00:27] [SPEAKER_01]: Now Leah is at the forefront of innovation with the launch of WalkMeX,

[00:00:31] [SPEAKER_01]: which you've not heard about, is the first AI copilot designed to guide users seamlessly

[00:00:37] [SPEAKER_01]: across any web application and workflow.

[00:00:41] [SPEAKER_01]: And in this episode today we'll explore the challenges that businesses face when adopting AI

[00:00:46] [SPEAKER_01]: and why many current tools fall short of their potential.

[00:00:51] [SPEAKER_01]: And we'll also discuss how WalkMeX is pioneering a new category of AI.

[00:00:55] [SPEAKER_01]: They're not only simplifies the user experience, but also boost productivity in ways that we've

[00:01:01] [SPEAKER_01]: not seen before.

[00:01:03] [SPEAKER_01]: Before we welcome our guest onto the podcast today though, delivering daily content to

[00:01:07] [SPEAKER_01]: 140,000 of you wonderful monthly listeners across the globe is no small feat.

[00:01:13] [SPEAKER_01]: I don't want to tackle the credit here because it wouldn't be possible without the backing

[00:01:16] [SPEAKER_01]: of our dedicated sponsors and partners.

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[00:02:10] [SPEAKER_01]: but now it's time to dive into today's fascinating conversation with my guests.

[00:02:16] [SPEAKER_01]: So a massive wall welcome to the show.

[00:02:19] [SPEAKER_01]: Can you tell everyone this thing a little about who you are and what you do?

[00:02:22] [SPEAKER_00]: Yeah of course thanks Neil. It's great to be here.

[00:02:25] [SPEAKER_00]: I'm Leah Spiegel's senior director of Product at Walkmea where I've had the privilege

[00:02:30] [SPEAKER_00]: to help shape the digital adoption platform category for almost nine years now.

[00:02:36] [SPEAKER_00]: And for those who are unfamiliar, Walkmea is on a mission to bridge the gap between humans and tech.

[00:02:42] [SPEAKER_00]: So over the last decade we've been helping organizations adapt to the change brought on by technology.

[00:02:49] [SPEAKER_00]: And now with our new offering Walkmeax where addressing what is probably the biggest transformation

[00:02:55] [SPEAKER_00]: of our lifetime. Walkmeax is a copilot that's designed to ensure that AI works for people

[00:03:01] [SPEAKER_00]: and not the other way around, and it uses AI to democratize AI which makes it easier for everyone

[00:03:08] [SPEAKER_00]: in the organization to participate in the transformation. Wow I love the line you use there about

[00:03:14] [SPEAKER_01]: it being a bridge between human and technology. I think that is so so important and something

[00:03:19] [SPEAKER_01]: we don't talk about enough. And as you said, what me axis positioned as this unique AI co-pilot

[00:03:25] [SPEAKER_01]: and there's a lot of high-parand AI at the moment. So I've got to ask, how does it differentiate

[00:03:29] [SPEAKER_01]: itself from the myriad of AI tools that we're seeing out there on the market at the moment?

[00:03:34] [SPEAKER_01]: And how do you believe it can overcome so many of these productivity hurdles that other AI solutions

[00:03:39] [SPEAKER_01]: fail to address? Anything you could share around them? Yeah I think it's worth saying that

[00:03:45] [SPEAKER_00]: generative AI truly is a mind-blowing technology but there's this myth that it's easy to use.

[00:03:51] [SPEAKER_00]: And the truth is that to use Gen AI effectively you need to know where to go,

[00:03:56] [SPEAKER_00]: you need to know how to prompt. And the outputs that you receive are only as good as the inputs

[00:04:01] [SPEAKER_00]: that you provide. And this is fine for some users but if you really want to scale the use of AI

[00:04:08] [SPEAKER_00]: in an enterprise environment, you need to think about this differently. And when I look at what's

[00:04:13] [SPEAKER_00]: available in the market today, I feel that there are two main areas where AI tools fall short.

[00:04:19] [SPEAKER_00]: First, you've got your general purpose AI tools that are disconnected from the flow of work.

[00:04:25] [SPEAKER_00]: So they require people to actively seek them to stop what they're doing, switch context into

[00:04:30] [SPEAKER_00]: another app and then provide a lot of extensive input. And that's a really large usability issue.

[00:04:36] [SPEAKER_00]: On the other hand, you've got your AI tools that are directly embedded within a specific app.

[00:04:41] [SPEAKER_00]: The problem is that they're often limited to a single use case or a specific suite of software.

[00:04:47] [SPEAKER_00]: And when you think about business workflows, they almost always span across multiple applications.

[00:04:54] [SPEAKER_00]: So limiting AI to a specific use case or a specific software, inherently restricts the impact

[00:05:01] [SPEAKER_00]: of what it can do. And what's unique about Walkmeas is that it's built on over a decade of

[00:05:06] [SPEAKER_00]: experience in the digital adoption space. At Walkmeas we've always focused on helping users navigate

[00:05:12] [SPEAKER_00]: complex digital environments. So cross-sufflication workflows are really where our technology

[00:05:17] [SPEAKER_00]: thrives. And to get a little bit more technical, we like to say that the graphical user interface is

[00:05:23] [SPEAKER_00]: the ultimate API. So over the past few years, we've been developing an AI technology that can

[00:05:29] [SPEAKER_00]: understand what is happening on the screen within the graphical user interface of the software

[00:05:34] [SPEAKER_00]: at a human level. And that means that we can integrate with the front end of any software.

[00:05:40] [SPEAKER_00]: And it enables us to create a cool pilot that's omnipresent and can follow the user across any

[00:05:45] [SPEAKER_00]: application throughout the entire workflow. So Walkmeas moves with you, it understands the context

[00:05:52] [SPEAKER_00]: of what you're doing and it offers help proactively without requiring prompts. And that brings me

[00:05:58] [SPEAKER_00]: to how in some ways we're redefining what it means to be a copilot because when you think about

[00:06:03] [SPEAKER_00]: copilids, the word for a copilot comes from aviation. Another word for it is first officer.

[00:06:10] [SPEAKER_00]: But all of these copilids that we're seeing in the market, they're not first officers,

[00:06:14] [SPEAKER_00]: because what first officer on a plane, you have to prompt to tell you if the plane is about

[00:06:21] [SPEAKER_00]: to crash. That's not a copilot, that's a chatbot. So where we want to go with AI is where AI

[00:06:28] [SPEAKER_00]: is truly a companion. It doesn't just give you information. It helps you steer the plane.

[00:06:33] [SPEAKER_00]: It helps you avoid the crash. Our copilot is designed to not just wait for you to ask very

[00:06:38] [SPEAKER_00]: questions. It proactively guides you. It gives you the information and actions that you need without

[00:06:44] [SPEAKER_00]: having to ask for help. It's a push model, rather than a pull model. It's like having a copilot

[00:06:50] [SPEAKER_00]: that says, hey, if you don't mind, I'm going to take over the wheel here and see this all from a firing

[00:06:54] [SPEAKER_00]: death. That's a copilot. And that's what we're doing with Walkmeas.

[00:06:59] [SPEAKER_01]: Absolutely, love that. And I think for many people listening around the world, there's so much

[00:07:04] [SPEAKER_01]: so many people are feeling overwhelmed, especially with the rapid pace of technological change

[00:07:09] [SPEAKER_01]: with the influx of AI tools, for example, the computer. So difficult to try and keep up with that

[00:07:15] [SPEAKER_01]: pace of change. So how does Walkmeas ensure that users can seamlessly integrate this AI copilot

[00:07:22] [SPEAKER_01]: into their existing workflows without adding to their frustration? There is often a lot of

[00:07:27] [SPEAKER_01]: frustration that comes with new tech solutions and learning curves, etc. Is that something

[00:07:32] [SPEAKER_00]: conscious of as well? I would say at a high level Walkmeas has two modes. We have the

[00:07:39] [SPEAKER_00]: on-demand and the always on. On-demand is your traditional conversational interface. It's where

[00:07:45] [SPEAKER_00]: people can go where they need help. And then the always on mode, on the other hand, that means that

[00:07:51] [SPEAKER_00]: Walkmeas can volunteer help without you having to ask. And the technology that I mentioned earlier

[00:07:58] [SPEAKER_00]: because it interacts directly with the UI, it enables us to understand user behavior and

[00:08:04] [SPEAKER_00]: intent across different applications to really catch the nuances of what the user is trying to do.

[00:08:10] [SPEAKER_00]: And then by pairing this technology with general purpose-large language models, we created a

[00:08:15] [SPEAKER_00]: copilot that has contextual awareness. It can engage with people in real time and offer relevant

[00:08:22] [SPEAKER_00]: suggestions and actions. And hopefully that alleviates some of the load of all of this technology

[00:08:27] [SPEAKER_00]: rather than adding to the friction. And I think maybe a couple of examples work sharing just to kind

[00:08:35] [SPEAKER_00]: of help illustrate. Imagine that your manager filling out a performance review for one of your employees.

[00:08:41] [SPEAKER_00]: And as you right there, if you walkmeas, phrases at hand to say, hey, what you just wrote can actually

[00:08:46] [SPEAKER_00]: be considered offensive in some cultures. Here's another way that you can save this that's going

[00:08:50] [SPEAKER_00]: to be received better and it'll help you have a more productive conversation. That's an example

[00:08:56] [SPEAKER_00]: of Walkmeas being leveraged in any HR system or a performance management workflow. And then let's take

[00:09:02] [SPEAKER_00]: another example, let's say your sales rep, your constantly moving between the company CRM, your email,

[00:09:07] [SPEAKER_00]: your sales enablement tools, Walkmeas follows you throughout all of these apps and it offers

[00:09:13] [SPEAKER_00]: you context to wear suggestions. So if you just received an email from one of your prospect,

[00:09:18] [SPEAKER_00]: mentioning a competitor, Walkmeas can suggest pulling up a competitive battle card or navigate

[00:09:24] [SPEAKER_00]: you to the relevance CRM entry. This ability to always be on and understand the context of what

[00:09:30] [SPEAKER_00]: you're doing helps us volunteer the next best action. And it helps users stay focused and productive

[00:09:36] [SPEAKER_00]: and makes sure that AI can really deliver on the promise across the entire organization, not just

[00:09:43] [SPEAKER_00]: within a silo task or department, but actually drive outcomes for the entire business.

[00:09:49] [SPEAKER_01]: And with your recent survey indicating that a significant portion of employees don't see

[00:09:54] [SPEAKER_01]: the benefits of AI tools. I would imagine there are a few problems around that, a few challenges.

[00:10:00] [SPEAKER_01]: So what are the critical factors that make Walkmeas a game change in delivering tangible productivity

[00:10:06] [SPEAKER_01]: improvements? We're here, a lot of the sales pictures and I think people have been burning the

[00:10:11] [SPEAKER_01]: past by things that don't deliver, but what would you say makes you different and how do you

[00:10:15] [SPEAKER_01]: overcome that challenge when asking businesses to adopt the solution? The survey that you mentioned

[00:10:21] [SPEAKER_00]: revealed that while many employees are using AI, they're not fully reaping the benefits.

[00:10:28] [SPEAKER_00]: 91% failed to use AI effectively on their first try and only 15% feel that they're experts.

[00:10:34] [SPEAKER_00]: And this is largely because traditional AI tools demand a lot from the user.

[00:10:41] [SPEAKER_00]: You need to know how to prompt, you need to understand what AI can do what it can't do,

[00:10:45] [SPEAKER_00]: and you need to fit that into your daily routine. And this approach leaves a lot of people behind.

[00:10:51] [SPEAKER_00]: And I remember running a workshop with our sellers where they needed to create a commercial using

[00:10:57] [SPEAKER_00]: AI. And I was paired with an A.E. and I remember sitting in front of one of these tools

[00:11:02] [SPEAKER_00]: really unsure of where to even start. And she turns to me and says, you know, what should I do?

[00:11:08] [SPEAKER_00]: So I took control and I started prompting something like, app does a professional commercial

[00:11:13] [SPEAKER_00]: creative. And she goes, whoa, how do you know how to do that? And I think that was a really good

[00:11:19] [SPEAKER_00]: learning moment for me because it helped me realize that not everybody knows how to interact with AI in this

[00:11:24] [SPEAKER_00]: way. And that's a big barrier to adoption. And I think to really transform work, you're going to have

[00:11:31] [SPEAKER_00]: focus on people, not just on technology. With walk me acts, we're trying to change the game by

[00:11:38] [SPEAKER_00]: flipping the script. So instead of asking users to adapt to AI, we're adapting AI capabilities

[00:11:43] [SPEAKER_00]: to users. We're not just waiting for their input. We're understanding what they're trying to do

[00:11:49] [SPEAKER_00]: and offering them the next best action without having them be an AI expert. So that makes AI more accessible.

[00:11:56] [SPEAKER_00]: And it also allows the user to focus on their work instead of focusing on trying to figure

[00:12:01] [SPEAKER_01]: out of the tool. And it's that making it more accessible that I think makes you guys stand out

[00:12:06] [SPEAKER_01]: from the crowd on this. And for people listening that are outside of the tech space, AI co-pilot

[00:12:12] [SPEAKER_01]: or a relatively new concept for many people. So how do you walk users through understanding and

[00:12:18] [SPEAKER_01]: leveraging this technology? And what role does context play? Would you say in making AI more effective?

[00:12:26] [SPEAKER_01]: Because people just start in a play with this. They're dipping their toes in the water. But

[00:12:30] [SPEAKER_01]: knowing, as you said earlier, I have to not make the mistake of the wrong prompts. And

[00:12:35] [SPEAKER_01]: so many other mistakes that people can make. But how do you help them? How do you walk people

[00:12:39] [SPEAKER_00]: through this? I would say that some of the lessons we've learned from the digital adoption space

[00:12:47] [SPEAKER_00]: is that the key to successful technology adoption isn't just about the technology itself.

[00:12:54] [SPEAKER_00]: It's how it's used by people. So when SaaS became the norm, a lot of companies

[00:12:58] [SPEAKER_00]: struggled with what we call the adoption gap. It's exactly that disconnect between what the

[00:13:04] [SPEAKER_00]: technology could do if it's used correctly by experts 100% of the time and the value that it

[00:13:11] [SPEAKER_00]: actually delivers. And I think in a lot of ways what's happening now in the AI space is very similar

[00:13:17] [SPEAKER_00]: to that. The tools are incredibly powerful. But in order to really help people make the most of

[00:13:23] [SPEAKER_00]: we need to adapt them to the way that people are thinking, to the tools that people are already

[00:13:28] [SPEAKER_00]: used to. And I think that's going to play a really, really major part in what happens in this space.

[00:13:34] [SPEAKER_01]: I agree with you there. And I think this, as we said a few months ago, with many AI initiatives

[00:13:38] [SPEAKER_01]: struggling to deliver on some of those big promises that they make in the sales pitch,

[00:13:43] [SPEAKER_01]: what lessons have you learned at the point? Maybe help you influence the development and indeed

[00:13:49] [SPEAKER_01]: the launch of what we actually have. Any big lessons that you've learned and that had

[00:13:53] [SPEAKER_01]: all any challenges you've had to overcome there? Anything you can share around there?

[00:13:57] [SPEAKER_00]: Yeah, we've been trying to apply everything that we learned from what we call the digital adoption

[00:14:02] [SPEAKER_00]: gap into the world of AI. So walk me access design to be intuitive and inclusive so people can

[00:14:08] [SPEAKER_00]: use it without having to become experts. And it's this focus on people understanding the right context

[00:14:15] [SPEAKER_00]: providing the right support at the right time that ensures that technology can really deliver

[00:14:20] [SPEAKER_00]: on its promise. And I would add a big part of this inclusivity is the ability to be proactive.

[00:14:27] [SPEAKER_00]: So instead of waiting for the user to raise their hand, you know, how do you anticipate their needs?

[00:14:31] [SPEAKER_00]: How do you volunteer assistance at the right moment? That's the always on mode that I mentioned earlier.

[00:14:38] [SPEAKER_00]: Another piece that's really important to our customers is using AI responsibly. So data privacy

[00:14:44] [SPEAKER_00]: and having a human in the loop, those are very, very important to us. We intentionally build

[00:14:51] [SPEAKER_00]: walk me access with a strong commitment to responsible AI to make sure that the data we process

[00:14:57] [SPEAKER_00]: to deliver these experiences isn't being used to train any models. And we always let the user

[00:15:03] [SPEAKER_00]: make the final decision about what happens next. I feel like this is important with any AI tool,

[00:15:09] [SPEAKER_00]: but it's especially important in the enterprise space. And finally, we know that one size doesn't

[00:15:16] [SPEAKER_00]: fit all when it comes to business workflows. Organizations have highly customized processes

[00:15:21] [SPEAKER_00]: and even the same CRM or HRM can look very different from one organization to the next.

[00:15:27] [SPEAKER_00]: That's why we made walk me access very customizable. It allows each organization to tailor the AI

[00:15:34] [SPEAKER_00]: to fed the specific needs of their users and their way of operating.

[00:15:39] [SPEAKER_01]: And if we look at your grand vision and how you see things evolving in the near future,

[00:15:45] [SPEAKER_01]: how do you envision the future of let's say productivity with AI tools like walk me access?

[00:15:50] [SPEAKER_01]: The hell? What kind of impact do you think it will have on the way businesses operate and

[00:15:54] [SPEAKER_01]: employees engage with their work? Any future vision you can share of how you see all that coming

[00:15:59] [SPEAKER_01]: to shape and the kind of difference it will make if we, I don't know, examine what we were doing

[00:16:05] [SPEAKER_01]: last year to three years from now. Do you see real big changes here?

[00:16:11] [SPEAKER_00]: You know, this reminds me of an interview that David Bowie gave with the BBC in the late 90s

[00:16:17] [SPEAKER_00]: where he talks about the internet and the interviewer says something to the extent of,

[00:16:22] [SPEAKER_00]: well, it's just a tool and Bowie says no, it's an alien life form.

[00:16:27] [SPEAKER_00]: I think AI is very similar. I think it's so new and so transformative and it really has the power

[00:16:34] [SPEAKER_00]: to change how we live our lives. And I know some people fear AI and think that it can replace them,

[00:16:43] [SPEAKER_00]: but I think the opposite is true. I think AI will change the way that we think, the way that we

[00:16:49] [SPEAKER_00]: create it. It's not going to replace our abilities. It's going to amplify them. AI almost feels like

[00:16:56] [SPEAKER_00]: an extension of the person who's using it by taking away the mundane, repetitive tasks.

[00:17:02] [SPEAKER_00]: It has the potential to free us to focus on what really makes us unique, right? Our

[00:17:08] [SPEAKER_00]: creativity, our problem solving, our judgment. And by of meanting our capabilities, it has the

[00:17:14] [SPEAKER_00]: potential to create this space for human greatness. So back to the work playlist, I know that was

[00:17:20] [SPEAKER_00]: a lot. Tools like Walk Me x are in just incremental improvements. They're fundamentally going to

[00:17:27] [SPEAKER_00]: change how we work. They're going to evolve the workplace from a series of fragmented tasks

[00:17:33] [SPEAKER_00]: into an experience that's cohesive and creates space for human creativity and for innovation.

[00:17:39] [SPEAKER_00]: And not only will this boost productivity, it'll also enhance job satisfaction because people

[00:17:46] [SPEAKER_00]: can find new ways to engage with their work and express themselves into meaningful work.

[00:17:51] [SPEAKER_00]: And I think one day we might look back at this and realize that AI was that alien life form

[00:17:57] [SPEAKER_00]: that redefined the boundaries of human potential, kind of like the internet did in its early days.

[00:18:03] [SPEAKER_01]: Yeah, and I urge anyone listening to check out that David Bowie and of you about the internet is

[00:18:09] [SPEAKER_01]: so forward thinking it was just so on the money way way back then. And back to our conversation

[00:18:15] [SPEAKER_01]: today, I mean with the increasing complexity of AI applications, how are you at Walk Me

[00:18:21] [SPEAKER_01]: ensuring that Walk Me x remains intuitive, remains accessible to users of all skill levels,

[00:18:27] [SPEAKER_01]: especially those that might be less tech savvy. And you can share around that. I mean you

[00:18:32] [SPEAKER_01]: shared a lot today at some of the great work you're doing and being that bridge. But anything else

[00:18:37] [SPEAKER_01]: we did just to book people at Asia or the less tech savvy at East. Yeah, at Walk Me everything we do

[00:18:44] [SPEAKER_00]: is driven ultimately by our mission to adapt technology to people and not the other way around. So

[00:18:51] [SPEAKER_00]: we intentionally designed Walk Me x to be very user centric. And because of our technology which

[00:18:57] [SPEAKER_00]: interacts directly with the graphical user interface rather than relying on APIs, we can make

[00:19:03] [SPEAKER_00]: interface itself smarter and more responsive to user needs. And this ensures that as we integrate

[00:19:09] [SPEAKER_00]: more advanced technology, we never lose sight of the person who's using it. And I will add you know

[00:19:16] [SPEAKER_00]: something that I think is true of all products. Ultimately the commitment to continuous improvement

[00:19:21] [SPEAKER_00]: means that you're always iterating. So actively monitoring how users interact with technology

[00:19:27] [SPEAKER_00]: making adjustments to ensure that they're using features the way that they were designed to be used

[00:19:32] [SPEAKER_00]: or learning how they want to use these features so you can design them even better. I think this

[00:19:38] [SPEAKER_00]: constant iteration is really, really critical so making sure that as you add more sophistication,

[00:19:45] [SPEAKER_00]: you still remain a tool that's fairly easy to use. Well thank you so much for sitting down with

[00:19:52] [SPEAKER_01]: me and sharing your insights. Before I let you go I'm going to ask you to leave one final gift

[00:19:57] [SPEAKER_01]: to everyone listening and that is add a song to our Spotify playlist. I was asked my guest to add a

[00:20:02] [SPEAKER_01]: song to that playlist. It can be a guilty pleasures are allowed by all means but what would you

[00:20:07] [SPEAKER_01]: like to leave and why? Well you're going to add to that that Spotify playlist.

[00:20:12] [SPEAKER_00]: I'm going to go ahead and add tomorrow's song by Charlie McGeeerah. Charlie was a local underground

[00:20:19] [SPEAKER_00]: legend here in Israel and he sadly passed away a few years ago and I'd like to dedicate this song

[00:20:26] [SPEAKER_00]: to all of the hostages that are still held captive in Gaza and their families. It's been over

[00:20:32] [SPEAKER_00]: 330 days and we can't wait to have them back home. Beautiful answer I will get that added straight

[00:20:39] [SPEAKER_01]: to our Spotify playlist. I'm not familiar with the song so I'm going to be checking that out myself

[00:20:43] [SPEAKER_01]: and for anyone listening one in a find out more information about what me or contact you or your

[00:20:49] [SPEAKER_00]: team. Where would you like to point everyone listening? You can learn more about walk me and walk

[00:20:54] [SPEAKER_00]: me eggs in our website walk me.com or walk me.com slash AI and then we also share some insights

[00:21:01] [SPEAKER_00]: and updates on LinkedIn and Twitter so you can follow us there and feel free to reach out to me

[00:21:06] [SPEAKER_00]: directly on LinkedIn and I'm always happy to connect and share more about what people think

[00:21:11] [SPEAKER_01]: about these topics. So I'll add links to everything there and also I'll try and get a video

[00:21:17] [SPEAKER_01]: with something and attach that to the blog post that I'll promote this just to bring it to life

[00:21:21] [SPEAKER_01]: so people can learn more about it but just love chat with you today about the future of productivity.

[00:21:27] [SPEAKER_01]: How walk me is forging this new category of AI and business and I look to follow your journey

[00:21:32] [SPEAKER_01]: see how things evolve even further maybe get you back on next year but more than anything.

[00:21:37] [SPEAKER_01]: Thanks for joining me today, Lee. Thank you so much, Neil. Now as we've heard from Leia Spigol today

[00:21:42] [SPEAKER_01]: I think the future of AI and business isn't just about adding more tools to our arsenal. It's also

[00:21:48] [SPEAKER_01]: about making these tools work smarter for us and what we actually is leading the way in this new

[00:21:55] [SPEAKER_01]: era of digital adoption where AI pilots can truly enhance productivity by providing contextual

[00:22:03] [SPEAKER_01]: proactive guidance across any application and my key takeaway here is the power of AI lies

[00:22:09] [SPEAKER_01]: not in its complexity but in its ability to simplify and streamline our work. But what would it take

[00:22:17] [SPEAKER_01]: for businesses to fully embrace this new way of AI and how can they ensure that their teams are

[00:22:23] [SPEAKER_01]: not only keeping up but thriving. These are a few other questions that walk me is

[00:22:27] [SPEAKER_01]: answering with its latest innovations and if you're looking, but I'd love to hear your thoughts on

[00:22:32] [SPEAKER_01]: anything we discuss today and any challenges and opportunity is that you've uncovered on your journey.

[00:22:37] [SPEAKER_01]: Please email me, tech blog writer at look.com, Twitter, LinkedIn, Instagram just at Neil Seahuse

[00:22:43] [SPEAKER_01]: but thanks for joining me today and until next time keep exploring the ways technology

[00:22:49] [SPEAKER_01]: can empower your work and drive your success. Other than that I'll be back in your

[00:22:55] [SPEAKER_01]: earballs bright and early tomorrow morning with another guest. Bye for now.