Companies like MGM use Location Insights to help them understand social data on customer experiences at each of their hotels and restaurants, while Microsoft and P&G brands (Olay, Pantene, Secret, Bran, Crest) uses Product Insights to make sense of social data related to specific product features.
Intrigued by Sprinklr's new AI capabilities, product and location insights, I stopped by Sprinklr's booth #919 at the Adobe Summit and met with Sprinklr CMO Grad Conn to find out more about how they are leveraging technology.