Known as an innovator in the shoe industry for more than 90 years, Rack Room Shoes offers a wide selection of nationally recognized and private brands of shoes for men, women, and children in comfort, dress, casual and athletic categories.
As an industry leader, Rack Room Shoes’ outstanding selection, trusted brands, superior customer service, convenience, and value help the company remain poised for great achievements for years to come. But how did they approach the digital transformation of its traditional business?
Kevin McNall, Director, Digital Projects at Rack Room Shoes, joins me on Tech Talks Daily to discuss their long history and how he has seen technology transform their business. We also talk about the benefits Rack Room Shoes has seen and what he expects to see from using Dynatrace.