IT is essential to this, but they in turn need the right architecture, underpinned by composable applications, which Gartner predicts will become a strategic objective for 60% of organisations by 2023, while 80% will use iterative, experimental methods like lean, agile and design-thinking for service design. To this end, IT / digital workflows will also play a pivotal role. So, in this podcast episode, we explore the non-negotiable need for workflows within organisations, and how companies can use the Now Platform to level up and empower their IT teams.
Andy Lockard, Solutions, Development & Architecture Lead, Fujitsu, (ServiceNow) joins me on Tech Talks Daily in a discussion about these trends and much more.

