A cloud-native environment allowed Meliá the agility to release better digital functionality faster, enabling its guests to access more of its services via mobile and web platforms. I wanted to learn more about the importance of choosing the right support partner and how they leverage the Dynatrace platform's broad and deep observability and advanced AIOps capabilities to detect any anomalies in Meliá's infrastructure before they create issues for customer experiences.
Christian Palomino joins me on Tech Talks Daily to discuss their digital transformation journey and how choosing the right partner enabled Meliá to ensure its digital services deliver the same quality experience as in-person interactions with hotel staff.