Jay discusses the impact of Tekion's platform on customer experiences, highlighting how it enables seamless digital and hybrid transactions, enhances transparency, and significantly improves efficiency for dealerships. We also dive into the role of AI within Tekion’s platform, where automated personalized responses are driving time savings and increasing conversion rates.
Additionally, Jay explains how Tekion is helping dealerships and consumers transition to electric vehicles and the crucial role of cybersecurity in protecting connected automotive systems. This episode is packed with insights into the future of automotive retail and the technology driving this transformation.