How do you optimize your site so that your services, or questions that your customers are asking with their voice will get directed to your business?
I recently came across a company called Yext that helps companies manage all of that information. Yext is the leading Digital Knowledge Management (DKM) platform. Yext’s mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action.
Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health use the Yext Knowledge Engineâ„¢ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales.
On today's show, I chat with Yext’s Chief Strategy Officer Marc Ferrentino on why companies need to get advice on their voice search strategy now and how it will have an impact on their business.